● For Support Coordinators & Referral Partners

A reliable NDIS provider — when your participants need one.

Complete Care is a registered NDIS provider in Preston, VIC. We accept all plan types, onboard quickly, and give your participants the consistency and quality they deserve.

24 h

Referral response

All

Plan types accepted

Days

To service start

Operations base

Preston, Melbourne

NDIS Registered Provider

NDIS Quality & Safeguards Compliant

All Plan Types Accepted

Police Checks & NDIS Worker Screening

Rapid Onboarding — Within Days

Service Agreement Templates Ready

Service capability

Mapped to NDIS support categories.

Six core services, delivered by one trusted team. Mix and match what you need — we’ll shape it around your plan and your life.

Service NDIS Category
Assistance with Daily Living
Core Supports — Assistance with Daily Life
Life Skills
Capacity Building — Improved Daily Living
Community Participation
Core Supports — Social & Community Participation
Transport Support
Core Supports — Transport
Support Coordination
Capacity Building — Support Coordination
Hospital to Home
Core Supports — Daily Life (Transition)

Referral process

Built around your workflow — not ours.

You send the details, we take it from there. You stay informed at every step.

Submit the Referral

Send participant details and required supports. Takes about 3 minutes.

We Confirm Within 24 Hours

Intake confirms receipt and discusses capacity, availability and any specific needs.

We Meet the Participant

We arrange an introduction with the participant and their circle of support to co-design the plan.

Supports Begin

Once the service agreement is signed, we start. You receive regular updates throughout.

From your peers

Trusted by the coordinators who refer to us.

"
Complete Care is one of the few providers I refer to without a second thought. Their intake is fast and their reporting back to me is consistent.
Amanda K.
Support Coordinator · Independent SC, Northern Melbourne
"
When I refer a participant, I need to know they'll be looked after. Complete Care's communication and service quality have been reliably high.
David T.
Allied Health Professional · Melbourne
"
Complete Care is one of the few providers I refer to without a second thought. Their intake is fast and their reporting back to me is consistent.
Amanda K.
Support Coordinator · Independent SC, Northern Melbourne

Refer a participant — we'll take it from here..

Our team is based in Preston, Melbourne. Fill in the form and we’ll be in touch quickly for a friendly, no-obligation chat about how we can support you.

Phone

1800 314 666

Capability statement

Download our service guide

Email

info@completecareservices.com.au

Visit

84 Hotham Street, Preston VIC 3072

🔒︎ Your information is private and secure.
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